Question 1

Does Guardfather require a monthly subscription?

Accepted Answer

No. Guardfather Security systems are a one-time purchase with no monthly fees, no contracts, and no forced subscriptions — ever.

Question 2

Is the Guardfather system difficult to install?

Accepted Answer

No. The system is designed for self-installation by homeowners with no technical knowledge. Most customers install their full system in under an hour. Full installation video guides are provided.

Question 3

Does the Guardfather alarm work if the internet goes down?

Accepted Answer

Yes. An optional 4G Backup SIM card (£60 one-time) keeps your system connected and your phone alerts active even during a home broadband outage.

Question 4

Are the motion sensors pet-friendly?

Accepted Answer

Yes. All Guardfather motion sensors are pet-friendly up to 35kg, so they detect human intruders without triggering false alarms from dogs or cats.

Question 5

Where does Guardfather Security ship to?

Accepted Answer

Guardfather Security currently ships within the United Kingdom only. Free delivery is available on orders over £150.

Question 6

What is the returns policy?

Accepted Answer

Guardfather offers a 60-day money-back guarantee. If you are not satisfied, you can return your system within 60 days for a full refund.

Question 7

Does Guardfather have a mobile app?

Accepted Answer

Yes. The Guardfather app is available on iOS (App Store) and Android (Google Play), allowing you to arm, disarm, and receive real-time alerts from your phone.